89cd's Responsible Gaming — Your Protection is Our Priority
Stay safe while having fun — use 89cd's deposit limits, self-exclusion, and time-out tools to keep gaming within the bounds of entertainment.
Remember: Gambling is a recreational activity — it is not a reliable source of income. If you ever feel that gaming is going beyond your control, seek help immediately.
Why Is Responsible Gaming Important?
89cd believes that online gaming is enjoyable only when it is entirely voluntary, conscious, and conducted within the limits of one's financial and mental wellbeing. Hundreds of thousands of players across Bangladesh enjoy live casino, slots, and cricket betting on our platform every day. Ensuring the safety and happiness of each one of them is our responsibility.
Our responsible gaming policy rests on three core pillars: age verification, voluntary control tools, and professional support. If you notice your gaming habits changing, use these tools — without any judgment or barriers.
Our Protection Tools
89cd gives you the ability to set your own gaming limits — at any time, at any moment.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, the system will automatically stop accepting further deposits until you change it yourself.
Time-Out
Take a temporary break from gaming for any period from 1 day up to 6 weeks. During a time-out you will not be able to log in to your account or place bets.
Self-Exclusion
If you need a long-term break, you can exclude yourself from the platform permanently or for a set period. During this time, no promotional messages will be sent to you either.
Session Time Limit
Set a maximum play time for each session. When the time is up, a warning message will appear and you will be given the option to log out.
Bet Limit
Decide in advance how much you can wager in total within a set timeframe. This helps prevent you from placing excessive bets in the heat of the moment.
Reality Check
A pop-up will appear at set intervals to remind you how long you have been playing and how much you have won or lost — stay aware of the real situation.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself or someone close to you, it is time to seek help:
- Feeling a repeated urge to bet more and more in order to chase losses
- Hiding your gambling from family or friends, or lying about it
- Using money set aside for essential expenses on gambling, or taking on debt
- Feeling restless, irritable, or mentally uncomfortable when not gambling
- Spending more time gambling while neglecting work, studies, or family responsibilities
- Being unable to stop even after spending beyond the set budget
- Losing sleep or the ability to concentrate due to thoughts about gambling
Ask Yourself
Evaluate yourself honestly — asking yourself these questions will help you understand whether gaming is still within the bounds of entertainment or has gone beyond them:
- Do I set a budget before I start playing?
- Can I stop without regret when I lose?
- Are my loved ones worried about my gambling?
- Do I play for fun, or to escape from stress?
If you have any doubt about any of these answers, speak to our support team — completely confidentially.
Set Your Limits — 5 Simple Steps
Log In to 89cd
Log in to your account and click the profile icon at the top right. Find the "Responsible Gaming" section there.
Choose the Type of Limit
Deposit limit, bet limit, or session time limit — activate one or more options according to your needs. Each limit works independently.
Select the Amount and Duration
Enter the maximum amount you want to deposit or wager, then choose whether it will be a daily, weekly, or monthly limit.
Confirm
Once confirmed, the limit takes effect immediately. Lowering a limit applies straight away; increasing a limit may involve a waiting period of 72 hours.
Get Help If Needed
If you have trouble using the tools or need deeper support, contact us via 24/7 live chat or at [email protected].
For Players Aged 21 and Above Only
Age Verification Policy
89cd strictly prevents minors (that is, anyone under the age of 21) from creating an account or playing in any way. Age is verified at the time of registration, and identity documents may be requested if needed.
If children or teenagers are present in your home, please make sure they cannot access your account. Use a password lock on your device and keep the auto-login option turned off.
In any suspicious situation, 89cd reserves the right to investigate the account in question and suspend it if necessary — entirely in the interest of player protection.
- Age is verified automatically at the time of registration
- Withdrawals cannot be processed without identity verification
- Reports of underage users trigger an immediate account review
Don't Hesitate to Seek Help
If gaming becomes a problem, you don't have to face it alone. The 89cd support team is always by your side.
Live Chat Support
Talk to us directly in Bengali, 24 hours a day, 7 days a week. After logging in, you will find the live chat button at the bottom right. Our trained team will understand your situation and help you.
Email Support
If you want to describe your situation in detail, write to us at [email protected]. All your information will remain completely confidential — help is provided without judgment or questions.
Remember: Asking for help takes courage. If you feel gaming is going beyond your control, contact us today. We speak Bengali and are ready to stand by you.
Enjoy Responsibly
Enjoy 89cd's best games while staying within safe limits.