89cd's Privacy Policy — Your Data Is Our Responsibility

This Privacy Policy ("Policy") applies to all users of the 89cd platform. By using 89cd services, you agree to the terms of this Policy. We give your privacy the highest priority and are committed to protecting your personal information.

1. Types and Methods of Data Collection

89cd collects the following types of data to operate its services. Each piece of data is collected for a specific purpose and based on your freely given consent.

1.1 Directly Provided Information

Information you provide directly when creating an account or using our services includes:

• Full name and date of birth (for age verification)
• Email address and contact details
• Financial transaction information (payment methods and account details)
• Documents required for identity verification
• Messages and requests sent to customer support

1.2 Automatically Collected Information

When you use the 89cd platform, certain information is collected automatically, such as:

• IP address and device identifier information
• Browser and operating system type
• Site usage patterns and navigation data
• Login time and location-related data
• Information collected through cookies and similar tracking technologies

2. Purposes of Data Use

89cd uses collected data only for the following legitimate purposes. We never use your data beyond the stated purposes.

• Account management and verification: To create, manage, and verify your account and identity.
• Payment processing: To securely complete financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
• Platform improvement: To further enhance the user experience and develop new services.
• Security assurance: To prevent fraud, unauthorized access, and other security threats.
• Customer support: To resolve your requests, complaints, and questions.
• Legal compliance: To retain and report information as required by applicable laws and regulations.
• Age verification: To prevent persons under the age of 21 from using the platform.

3. Cookies and Tracking Technologies

The 89cd platform uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

3.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain your login state, manage secure transactions, and protect your account. Disabling these cookies will prevent the platform from working properly.

3.2 Functional Cookies

These cookies are used to remember your preferences and settings, such as language preference and display settings. They make your user experience more personalized.

3.3 Analytics Cookies

These cookies are used to understand platform usage patterns and improve the quality of services. The data collected is aggregated and anonymized.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some platform functionality.

4. Data Sharing and Third Parties

89cd never sells your personal information to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

4.1 Payment Providers

Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking institutions to process financial transactions. This sharing is solely for completing transactions, and the relevant institutions follow their own privacy policies.

4.2 Technology Service Providers

Limited data is shared with technology service providers necessary for operating the platform. All such partners operate under strict confidentiality agreements and may only use the data for specified purposes.

4.3 Legal Authorities

Data may be provided in compliance with applicable law upon a legal order or request from a legitimate authority. In such cases, 89cd always follows the relevant legal obligations.

5. Data Protection and Security Measures

89cd follows industry-leading standards to protect your data. Our security infrastructure includes the following measures:

• SSL/TLS encryption: All data exchanged between your browser and our servers is protected by high-grade encryption.
• Secure data storage: Your personal information is stored on secure, access-controlled servers.
• Regular security reviews: Our technology and processes undergo regular security audits.
• Staff training: All our staff are trained in data privacy protection, and only authorized personnel have access to personal data.
• Two-factor authentication: Additional verification processes are used to strengthen account security.

While we ensure the highest security measures, it is not possible to guarantee complete security for data transmitted over the internet. Your active participation in data protection is also important — always use a strong password and never share your login credentials with anyone.

6. Data Retention Period

89cd retains your data only for as long as necessary. The following factors are considered when determining the retention period:

• The duration your account remains active.
• The minimum retention period required by legal and regulatory obligations.
• The requirement to retain records of financial transactions.
• The time needed to resolve any disputes or legal claims.

After an account is closed, data that is no longer legally required to be retained will be securely deleted or anonymized.

7. Your Rights

As a user of 89cd, you have the following rights regarding your own personal information:

7.1 Right to Access

You may request a copy of your personal information stored with us at any time. We will fulfill your request within a reasonable timeframe.

7.2 Right to Rectification

If your stored information contains any inaccuracies or is incomplete, you may request a correction. We will make the necessary changes promptly.

7.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, some data may be required to be retained for a specified period due to legal obligations.

7.4 Right to Object to Processing

You may object to the processing of your data for specific purposes. Taking your objection into consideration, we will take the maximum possible steps within the legal framework.

7.5 Right to Lodge a Complaint

If you believe your data protection rights have been violated, you may file a complaint with the relevant authority. If you contact us directly beforehand, we will make every effort to resolve the matter quickly.

To exercise these rights, contact us at [email protected].

8. Protection of Minors' Data

89cd is a platform that provides services for adults. We do not collect or process personal information of any person under the age of 21. If we are informed that we hold data belonging to a minor, it will be securely deleted immediately and the associated account will be closed.

If you become aware of an account belonging to a minor, please notify us immediately at [email protected].

9. Policy Changes and Updates

89cd may review and update this Privacy Policy from time to time. For any significant changes, we will notify users through the platform. Continued use of the platform after changes are made will be considered as your acceptance of the updated policy.

We recommend that you review this page regularly and stay informed about any changes.

10. International Data Transfers

For the operation of 89cd's services, data may sometimes be processed on servers located outside Bangladesh. Where this is necessary, we ensure that equivalent protection measures are maintained and that data transfers are conducted in accordance with international data protection standards.

11. Linked Services and External Connections

Some third-party technologies and tools are used within 89cd's services, such as payment gateway services. These third-party services operate under their own privacy policies and 89cd is not responsible for their practices. We recommend that you read their privacy policies before using these services.